Sustainability Topics
- 2024/11/29 Updated; Sustainability Report 2024
- 2024/05/31 Updated; T&D Insurance Group Sustainability Statement
- 2022/04/11 We have joined the RE100 International Initiative.
Sustainability Data
Organization Profile
Initiatives to address the working environment
- Employment of People with Disabilities
- Ratio of Female Managers
- Gender Wage Gap
- Taking of Maternity, Childcare Leave and Nursing Care Leave
- Taking Paid Leave
- Workforce Composition
- Number of People Hired /Number Leaving Employment
- Labor Unionization
- Acquisition of Health Management Qualifications
- Occurrence of Occupational Accidents
- Absence
- Education and Training
Initiatives to address Corporate Governance
- Number of Directors
- Number of Audit and Supervisory Committee Members
- Number of Employees
- Whistleblower System
- Occurrence of harassment
- Customer privacy protection
- Holding of Various Conferences
- Tax Payment Amount
- Political contributions
Initiatives to Address the Environment
- Environmental Performance Data
- Group-wide Targets and Results
- Scope and Calculation Methods of Environmental Performance Data and Group-wide Targets and Results
- Independent Assurance Report
Other Initiatives
Organization Profile
Financial Highlights
The major financial indicators of the T&D Insurance Group can be viewed in the graphs and tables, and the information on the Results of Operation, Balance Sheet, Embedded Value (EV), and Per Share Indices have been posted.
Credit Ratings
T&D Holdings and the three life insurance companies of the T&D Insurance Group have obtained ratings as follows.
Each of the ratings are assessed by an independent credit rating agency in regards to the certainty of an obligor to honor its financial obligations by T&D Holdings, and the Ability to Pay Insurance Claims by the insurance company. Ratings are shown clearly in alphabetize signs etc.
Insurance Payout Amount
| FY2023 | Insurance claim | Benefit (hospitalization, surgery, etc.) | Annuity | Total |
|---|---|---|---|---|
| Consolidated (￥ billion) | 314.6 | 169.1 | 320.8 | 804.7 |
* Amounts under ￥100 million are rounded off
Initiatives to address the working environment
Employment of People with Disabilities
| FY2021 | FY2022 | FY2023 ★ | |
|---|---|---|---|
| Employment rate of people with disabilities | 2.54% | 2.48% | 2.58% |
★ Indicates limited verification has been carried out by a third party.
* The eligible organizations for calculation of the employment rate of people with disabilities are Taiyo Life, Daido Life and T&D Financial Life.
* The employment rate of people with disabilities is calculated based on the Act to Facilitate the Employment of Persons with Disabilities and other regulations.
Ratio of Female Managers
| FY2021 | FY2022 | FY2023 ★ | |
|---|---|---|---|
| Ratio of Female Managers | 19.1% | 21.2% | 23.0% |
★ Indicates limited verification has been carried out by a third party.
*The eligible person for calculation of the ratio of female managers are administrative personnel of Taiyo Life, Daido Life and T&D Financial Life.
*The ratio of female managers is calculated as of April 1 of the following fiscal year.
*The ratio of female managers is calculated based on the following definitions.
• Taiyo Life: Senior Deputy Manager or higher position
• Daido Life: Assistant Manager or higher position
• T&D Financial Life: Assistant Manager or higher position
Gender Wage Gap
| Gender wage gap (Wages for women/Wages for men) |
FY2021 | FY2022 | FY2023 ★ |
|---|---|---|---|
| All employees | - | 42.0% | 42.0% |
| Full-time employees | - | 42.3% | 42.3% |
| Part-time and fixed time workers | - | 33.9% | 34.9% |
★ Indicates limited verification has been carried out by a third party.
*The eligible organizations for calculation of the gender wage gap are Taiyo Life, Daido Life and T&D Financial Life.
*The gender wage gap is calculated in accordance with the provisions of the Act on the Promotion of Women’s Active Engagement in Professional
Taking of Maternity, Childcare Leave and Nursing Care Leave
| FY2021 | FY2022 | FY2023 | ||
|---|---|---|---|---|
| Number of employees taking maternity leave | Total | 415 | 458 | 475 |
| Number of employees eligible to take childcare leave | Total | 497 | 538 | 552 |
| Men | 82 | 80 | 77 | |
| Women | 415 | 458 | 475 | |
| Number of employees taking childcare leave | Total | 463 | 485 | 512 |
| Men | 82 | 80 | 77 | |
| Women | 381 | 405 | 435 | |
| Number of employees taking nursing care leave | Total | 3 | 1 | 3 |
| Men | 0 | 0 | 1 | |
| Women | 3 | 1 | 2 |
* Taking of Maternity and Childcare Leave at the Three Life Insurance Companies
* The number of administrative personnel of the three life insurance companies who have returned to work after taking childcare leave is as follows.
- Fiscal 2021 146 (95.4%) [Men 74 (100%), Women 72 (91.1%)]
- Fiscal 2022 162 (100%) [Men 78 (100%), Women 84 (100%)]
- Fiscal 2023 141 (92.8%)［Men 76 (100%), Women 65 (85.5%)］
Taking Paid Leave
| FY2021 | FY2022 | FY2023 | |
|---|---|---|---|
| Average number of paid leave days taken | 16.5 | 16.7 | 18.7 |
Workforce Composition
| Number of employees | March 31, 2022 | March 31, 2023 | March 31, 2024 | |
|---|---|---|---|---|
| Total (men and women) | Total | 17,963 | 18,374 | 18,802 |
| Under 30 | 2,967 | 3,137 | 3,237 | |
| 30-50 | 7,854 | 7,999 | 8,159 | |
| Over 50 | 7,142 | 7,238 | 7,406 | |
| Men | Total | 3,356 | 3,350 | 3,362 |
| Under 30 | 438 | 452 | 466 | |
| 30-50 | 1,723 | 1,660 | 1,623 | |
| Over 50 | 1,195 | 1,238 | 1,273 | |
| Women | Total | 14,607 | 15,024 | 15,440 |
| Under 30 | 2,529 | 2,685 | 2,771 | |
| 30-50 | 6,131 | 6,339 | 6,536 | |
| Over 50 | 5,947 | 6,000 | 6,133 | |
* Number of employees at the three life insurance companies (including in-house sales representatives)
Number of People Hired /Number Leaving Employment
| FY2021 | FY2022 | FY2023 | |||||
|---|---|---|---|---|---|---|---|
| Number of People | Percentage compared to number of employees at fiscal year end | Number of People | Percentage compared to number of employees at fiscal year end | Number of People | Percentage compared to number of employees at fiscal year end | ||
| Total (men and women) | Total | 270 | 4.71% | 291 | 5.03% | 310 | 5.30% |
| Under 30 | 234 | 4.08% | 241 | 4.17% | 217 | 3.71% | |
| 30-50 | 34 | 0.59% | 47 | 0.81% | 77 | 1.32% | |
| Over 50 | 2 | 0.04% | 3 | 0.05% | 16 | 0.27% | |
| Men | Total | 104 | 1.82% | 133 | 2.30% | 138 | 2.36% |
| Under 30 | 94 | 1.64% | 114 | 1.97% | 114 | 1.95% | |
| 30-50 | 10 | 0.18% | 19 | 0.33% | 16 | 0.27% | |
| Over 50 | 0 | - | 0 | - | 8 | 0.14% | |
| Women | Total | 166 | 2.90% | 158 | 2.73% | 172 | 2.94% |
| Under 30 | 140 | 2.44% | 127 | 2.20% | 103 | 1.76% | |
| 30-50 | 24 | 0.42% | 28 | 0.49% | 61 | 1.04% | |
| Over 50 | 2 | 0.04% | 3 | 0.05% | 8 | 0.14% | |
* Number of administrative personnel hired at the three life insurance companies each fiscal year. All percentages are based on the number of employees at the end of each fiscal year.
| FY2021 | FY2022 | FY2023 | |||||
|---|---|---|---|---|---|---|---|
| Number of People | Percentage compared to number of employees at fiscal year end | Number of People | Percentage compared to number of employees at fiscal year end | Number of People | Percentage compared to number of employees at fiscal year end | ||
| Total (men and women) | Total | 273 | 4.77% | 261 | 4.52% | 260 | 4.44% |
| Under 30 | 77 | 7.58% | 78 | 7.34% | 95 | 8.95% | |
| 30-50 | 65 | 2.22% | 101 | 3.57% | 84 | 2.98% | |
| Over 50 | 131 | 7.36% | 82 | 4.35% | 81 | 4.10% | |
| Men | Total | 138 | 4.50% | 120 | 3.90% | 119 | 3.84% |
| Under 30 | 38 | 9.09% | 27 | 6.19% | 42 | 9.33% | |
| 30-50 | 30 | 1.84% | 56 | 3.56% | 40 | 2.61% | |
| Over 50 | 70 | 6.90% | 37 | 3.47% | 37 | 3.33% | |
| Women | Total | 135 | 5.07% | 141 | 5.21% | 141 | 5.11% |
| Under 30 | 39 | 6.52% | 51 | 8.13% | 53 | 8.68% | |
| 30-50 | 35 | 2.69% | 45 | 3.58% | 44 | 3.44% | |
| Over 50 | 61 | 7.96% | 45 | 5.50% | 44 | 5.08% | |
* Number of administrative personnel leaving employment at the three life insurance companies each fiscal year. All percentages are based on the number of employees at the end of each fiscal year.
* The number of persons leaving employment includes those who have reached mandatory retirement age, those who have left to assume posts as officers, and those who have died.
* Over 50 includes Fixed-term contract (shokutaku) employees.
| FY2021 | FY2022 | FY2023 | |
|---|---|---|---|
| Voluntary turnover rate | 3.19% | 3.81% | 3.67% |
| FY2021 | FY2022 | FY2023 | |
|---|---|---|---|
| Average years employed by the company for female employees | 18.1 | 17.6 | 17.4 |
| Average years employed by the company for male employees | 19.8 | 19.6 | 19.7 |
* Calculations are based on data from three life insurance companies.
Labor Unionization
| FY2021 | FY2022 | FY2023 | |
|---|---|---|---|
| Labor unionization rate | 80.6% | 81.9% | 82.1% |
Acquisition of Health Management Qualifications
| FY2021 | FY2022 | FY2023 |
|---|---|---|
| 1,064 | 1,075 | 1,075 |
* Number of eligible employees at the end of the fiscal year
Occurrence of Occupational Accidents
| FY2021 | FY2022 | FY2023 |
|---|---|---|
| 44 | 31 | 40 |
| FY2021 | FY2022 | FY2023 |
|---|---|---|
| 0 | 0 | 0 |
Absence
| FY2021 | FY2022 | FY2023 ★ | |
|---|---|---|---|
| Absentee Rate | 0.55% | 0.61% | 0.79% |
★ Indicates limited verification has been carried out by a third party.
* Total days lost due to absenteeism / Total days scheduled to be worked
Education and Training
| FY2022 | FY2023 | |
|---|---|---|
| Average amount spent per full time employee on training and development |
¥ 19,828 | ¥ 31,059 |
| Average hours per full time employee of training and development |
131.4 hours | 146.0 hours |
* Figures are the total of T&D Holdings, Taiyo Life, Daido Life, T&D Financial Life, T&D Asset Management and Pet & Family Insurance.
Initiatives to Address Corporate Governance
Number of Directors
| Chairman of the board of directors | President | |
|---|---|---|
| Term of Office of Directors (excluding Directors who are Audit and Supervisory Committee Members) | The term of office of Directors (excluding Directors who are Audit and Supervisory Committee Members) shall expire upon conclusion of the Ordinary General Meeting of Shareholders held regarding the last business year ending within one year after their election. |
|
| Term of Office of Directors who are Audit and Supervisory Committee Members | The term of office of Directors who are Audit and Supervisory Committee Members shall expire upon conclusion of the Ordinary General Meeting of Shareholders held regarding the last business year ending within two years after their election. |
|
| Directors | Total | 14* |
| Men | 12 | |
| Women | 2 | |
| Outside directors | 6 (including one woman) | |
| Activities of outside directors (FY2023) |
Outside directors make necessary statements as appropriate based on their professional viewpoints and extensive knowledge and experience at the Board of Directors meetings. Outside directors comprise experienced corporate managers such as attorneys with expertise in corporate legal affairs and partners in foreign-owned consulting firms, as well as certified public accountants and representatives of financial holding companies. Additionally, as the chair or members of the Nomination and Compensation Committee, which is an advisory body to the Board of Directors, they deliberate on matters related to the election and dismissal of directors and executive officers (including succession planning) and executive compensation of the Company and its direct subsidiaries, and report their opinions to the Board of Directors. Activities also include regular exchanges of views with the representative director, the independent auditor, the heads of the divisions under their supervision, and the representative directors of major subsidiaries. |
|
* The number of Directors is as of July 31, 2024
Number of Audit and Supervisory Committee Members
| Audit and Supervisory Committee members | Total | 5 |
|---|---|---|
| Men | 4 | |
| Women | 1 | |
| Outside Audit and Supervisory Committee members | 3 (including one woman) | |
| Activities of outside Audit and Supervisory Committee members (FY2023) |
Audit and Supervisory Committee members, who serve as outside directors, have a wealth of experience and insight as corporate managers, accounting specialists, and legal experts. They consistently make important contributions to discussions at both Committee of Directors meetings and Audit and Supervisory Committee meetings. They also strive to understand the status of the Company's business execution through activities such as exchanging opinions with the representative director, the independent auditor, the heads of the divisions under their supervision, and those serving as Representative Director and President of major subsidiaries. | |
Number of Employees
| Business sector | March 31, 2022 | March 31, 2023 | March 31, 2024 | |
|---|---|---|---|---|
| Insurance and insurance-related businesses | 18,411 (882) | 18,794 (909) | 19,165 (847) | |
| Investment-related businesses | 451 (16) | 483 (20) | 494 (19) | |
| Administration-related businesses | 783 (62) | 739 (58) | 749 (36) | |
| Total | 19,645 (960) | 20,016 (987) | 20,408 (902) | |
| Men | 3,829 (9) | 3,799 (10) | 3,814 (7) | |
| Women | 15,816 (951) | 16,217 (977) | 16,594 (938) | |
| In Japan | 19,628 (960) | 19,982 (987) | 20,388 (945) | |
| In the Asia-Pacific region | 17 (0) | 22 (0) | 7 (0) | |
| In Europe/North America | 0 (0) | 12 (0) | 13 (0) | |
* The number of employees shows the number of employed staff excluding executive officers. The number of part-time workers is shown in parentheses as an annual average, which is not included in the number of employees.
* The figures for part-time workers differ from the "Financial Report" due to the rounding-off process.
| Number of employees | Number of people hired | ||||||
|---|---|---|---|---|---|---|---|
| March 31, 2022 | March 31, 2023 | March 31, 2024 | FY2021 | FY2022 | FY2023 | ||
| Number of employees | Total | 17,963 | 18,374 | 18,802 | 3,090 | 3,232 | 3,507 |
| Men | 3,356 | 3,350 | 3,362 | 142 | 167 | 170 | |
| Women | 14,607 | 15,024 | 15,440 | 2,948 | 3,065 | 3,337 | |
| Sales representatives | Total | 12,233 | 12,593 | 12,947 | 2,820 | 2,941 | 3,197 |
| Men | 290 | 274 | 265 | 38 | 34 | 32 | |
| Women | 11,943 | 12,319 | 12,682 | 2,782 | 2,907 | 3,165 | |
| Administrative | Total | 5,730 | 5,781 | 5,855 | 270 | 291 | 310 |
| Men (Managers) |
3,066 (2,117) |
3,076 (2,115) |
3,097 (2,174) |
104 | 133 | 138 | |
| Women (Managers) |
2,664 (499) |
2,725 (603) |
2,758 (583) |
166 | 158 | 172 | |
* Managers include general managers section heads at the head offices, deputy office heads and assistant managers, etc. to directors and other executives.
Whistleblower System
| FY2021 | FY2022 | FY2023 |
|---|---|---|
| 309 | 354 | 361 |
Occurrence of harassment
| Item | No. |
|---|---|
| Number of cases received | 70 |
| Number of cases certified harassment | 10 |
* T&D Holdings and its directly owned subsidiaries
* Total of the T&D Insurance Group Helpline and the harassment consultation desk etc.
Customer privacy protection
- Number of complaints received about personal information (FY2023)
- Complaints related to handling of personal information: 150
Holding of Various Conferences
| Number of times committee met | Attendance | Attendance rate Main members and attendees | |
|---|---|---|---|
| Board of Directors | 17 times | 99.0% | Directors |
| Audit and Supervisory Committee | 19 times | 100% | Directors (Audit and Supervisory Committee members) |
| Executive Management Board | 45 times | 97.8% | President, and executive officers in charge of specified areas of operations, etc. |
| Group Strategy Board | 13 times | 98.5% | President, executive officers in charge of the business planning units and financial strategy units, and the presidents of Taiyo Life and Daido Life, etc. |
Tax Payment Amount
| Country/ region | Number of employees | Ordinary revenues (￥ million) | Profit before tax (￥ million) | Corporation tax and resident tax, etc. (￥ million) | Amount of corporation tax, etc. paid (￥ million) |
|---|---|---|---|---|---|
| Japan | 20,400 | 3,390,724 | 245,326 | 36,000 | 47,058 |
| United States* | 8 | 561 | 46 | 4 | 4 |
| Consolidated adjustment, etc. | － | 183,293 | 110,291 | － | － |
| Total/ amount recorded in consolidated financial statement | 20,408 | 3,207,992 | 135,081 | 35,038 | 47,062 |
* The company in the United States is T&D United Capital North America Inc. (one company).
The tax payment amount is audited by the Audit and Supervisory Committee and the independent auditor and then approved by the Board of Directors.
Political contributions
| FY2021 | FY2022 | FY2023 |
|---|---|---|
| ￥0 | ￥0 | ￥0 |
* T&D Holdings
Initiatives to Address the Environment
Environmental Performance Data
| FY2021 | FY2022 | FY2023 | ||
|---|---|---|---|---|
| SCOPE1 | 1,835 t | 1,697 t | 1,651 t ★ | |
| SCOPE2 | 42,153 t | 39,865 t | 35,708 t ★ | |
| SCOPE3 | 2,174,754 t | 2,047,874 t | 1,711,249 t ★ | |
| Category 1 | 177 t | 183 t | 159 t ★ | |
| Category 2 | 13,246 t | 40,412 t | 29,483 t ★ | |
| Category 3 | 8,202 t | 8,151 t | 7,994 t ★ | |
| Category 5 | 31 t | 37 t | 34 t ★ | |
| Category 6 | 2,554 t | 2,602 t | 2,653 t ★ | |
| Category 7 | 6,875 t | 7,079 t | 7,187 t ★ | |
| Category 15 | 2,143,669 t | 1,989,410 t | 1,663,739 t ★ | |
| Total | 2,218,741 t | 2,089,436 t | 1,748,608 t ★ | |
★ Indicates limited verification has been carried out by a third party.
* Data coverage: fraction of Group employees included in the target employee set (100%)
| FY2021 | FY2022 | FY2023 | ||
|---|---|---|---|---|
| Electricity consumption | 96,000 MWh | 94,366 MWh | 91,003 MWh ★ | |
| Renewable energy purchased | 4,948 MWh | 8,937 MWh | 19,404 MWh ★ | |
| Total floor space (including portion for tenant use) | 941,227 m2 | 938,835 m2 | 940,694 m2 | |
★ Indicates limited verification has been carried out by a third party.
* Data coverage: fraction of Group employees included in the target employee set (100%)
| FY2021 | FY2022 | FY2023 ★ | |
|---|---|---|---|
| Water consumption (Utility + reclaimed water) | 42,000 m3 | 45,200 m3 | 48,400 m3 |
| Reclaimed water usage rate | 3.2% | 2.7% | 2.4% |
★ Indicates limited verification has been carried out by a third party.
* Data coverage: fraction of Group employees included in the target employee set (45.62%)
* For details regarding the calculation method, see the scope and calculation methods in “Environmental Performance Data” and “Group-wide Targets and Results.”
| Paper waste | FY2021 | FY2022 | FY2023★ |
|---|---|---|---|
| Total amount | 238 t | 279 t | 255 t |
| Recycling rate | 66.6% | 71.9% | 73.5% |
| Non-paper waste | FY2021 | FY2022 | FY2023 ★ |
|---|---|---|---|
| Total amount | 67 t | 35 t | 39 t |
| Recycling rate | 66.7% | 29.1% | 35.8% |
★ Indicates limited verification has been carried out by a third party.
* The amount of "Non-paper waste" and the recycling rate for "Non-paper waste" have decreased due to the change in the aggregate classification of cardboard from "Non-paper waste" to "Paper waste" in some buildings in FY2022.
* Data coverage: fraction of Group employees included in the target employee set (45.62%)
Group-wide Targets and Results
| Baseline (FY2013) | FY2021 | FY2022 | FY2023 | |
|---|---|---|---|---|
| CO2 emissions (Scope 1+2) | 59,908 t | 43,612 t | 41,199 t | 37,101 t ★ |
| Total floor space | 888,529 m2 | 938,081 m2 | 935,752 m2 | 937,610 m2 |
| Per unit of floorspace | 0.0674 t/m2 | 0.0465 t/m2 | 0.0440 t/m2 | 0.0396 t/m2 |
| Compared to baseline | — | 69.0% (▲31.0%) |
65.3% (▲34.7%) |
58.8% (▲41.2%) |
- Baseline: CO2 emissions in FY2013 (value per unit of floorspace) = 0.0674t/m2
- Target: Reduction by at least 40% from baseline by FY2025
- Scope: Buildings owned or leased and used by Group companies. Owned buildings include tenant usage; only the leased area is applied for leased buildings.
★ Indicates limited verification has been carried out by a third party.
* Data coverage: fraction of Group employees included in the target employee set (100%)
| Baseline (FY2016) | FY2021 | FY2022 | FY2023 | |
|---|---|---|---|---|
| Electricity consumption | 97,223 MWh | 95,139 MWh | 94,548 MWh | 90,397 MWh ★ |
| Total floor space | 875,682 m2 | 938,081 m2 | 935,752 m2 | 937,610 m2 |
| Per unit of floor space | 111.0 kWh/m2 | 101.4 kWh/m2 | 100.0 kWh/m2 | 96.4 kWh/m2 |
| Compared to baseline | — | 91.3% (▲8.7%) |
90.1% (▲9.9%) |
86.9% (▲13.1%) |
- Baseline: Electricity consumption in FY2016 (value per unit of floor space) =111kWh/m2
- Target: Reduction by at least 10% from baseline by FY2027
- Scope: Buildings owned or leased and used by Group companies. Owned buildings include tenant usage; only the leased area is applied for leased buildings.
★ Indicates limited verification has been carried out by a third party.
* As nearly all of the Group’s CO2 emissions (Scope 1 + 2) are derived from the usage of purchased electricity, we have set targets for reducing electricity use and controlling energy consumption, with the aim of reducing our CO2 emissions.
* The reduction target is based on the premise that the CO2 reduction target of the Federation of Electric Power Companies of Japan is achieved. It is equivalent to the reduction target (services/commercial buildings sectors) based on the scientific ground, combined with the relevant portion.
* Starting in FY2019, the measurements include Pet & Family Insurance.
* Data coverage: fraction of Group employees included in the target employee set (100%)
| Baseline (FY2020) |
FY2021 | FY2022 | FY2023 | |
|---|---|---|---|---|
| CO2 emissions (Scope 3 Category 15) |
2,992,322 t | 2,143,669 t | 1,989,410 t | 1,586,688 t ★ |
| Per unit | 1.14ｔ/¥ million | 0.81ｔ/¥ million | 0.76ｔ/¥ million | 0.58ｔ/¥ million |
| Compared to baseline (FY2020) | — | 71.1% (▲28.9%) |
66.7% (▲33.3%) |
50.8% (▲49.2%) |
- (Baseline): CO2 emission in FY2020 (per unit of investment)= 1.14ｔ/¥ million
- (Target) Reduction by at least 50% from baseline by FY2030
- (Scope) Stocks, bonds, and loans issued by domestic listed companies held by Taiyo Life and Daido Life.
★ Indicates limited verification has been carried out by a third party.
• Data coverage: fraction of Group employees included in the target employee set (100%)
| FY2019 | FY2020 | FY2021 | FY2022 | FY2023 ★ | Progress made (average of FY2019 – FY2023) |
|---|---|---|---|---|---|
| 129.43 t | 100.70 t | 96.70 t | 99.83 t | 86.62 t | 102.66 t (approx. 27.8% reduction from baseline) |
- Baseline: Five-year average from FY2014 to FY2018 (142.20 t)
- Target: Cut five-year average from FY2019 to FY2023 by 12% compared to the baseline value.
★ Indicates limited verification has been carried out by a third party.
* Starting from FY2019, the figures include Pet & Family Insurance Co., Ltd.
* Total amount of office paper purchased
* Data coverage: fraction of Group employees included in the target employee set (89.49%)
| FY2021 | FY2022 | FY2023 |
|---|---|---|
| 92.6% | 93.1% | 94.0% (target exceeded by 14.0%) |
- Target: Keep the green purchasing ratio for office stationery and supplies at a minimum of 80%.
* Applies to purchases through online purchasing systems
* Data coverage: fraction of Group employees included in the target employee set (89.08%)
Scope and Calculation Methods of Environmental Performance Data and Group-wide Targets and Results
| Disclosure item | Scope | |||
|---|---|---|---|---|
| Environmental performance data | CO2 emissions | Scope 1 (Direct emissions) | T&D Group (since FY2018); major Group companies (FY2017 and earlier) | |
| Scope 2 (Indirect emissions) | T&D Group (since FY2018); major Group companies (FY2017 and earlier) | |||
| Scope 3 (Others) | ||||
| Category 1 (Purchased goods and services) | Major Group business sites and Pet & Family Insurance, excluding sales offices and branches of Taiyo Life and Daido Life | |||
| Category 2 (capital goods) | T&D Group | |||
| Category 3 (fuel-and energy-related activities) | T&D Group | |||
| Category 5 (Waste generated in operations) | Major Group buildings | |||
| Category 6 (Business travel) | T&D Group | |||
| Category 7 (Employee commuting) | T&D Group | |||
| Category 15 (Investment) | Investment and loan recipients of Taiyo Life, Daido Life and T&D Asset Management | |||
| Electricity consumption (Total floor space), Renewable energy purchased | T&D Group (since FY2018); major Group companies (FY2017 and earlier) | |||
| Water Consumption | Major Group buildings | |||
| Waste Generated & Recycling Rate | Major Group buildings | |||
| Group-wide targets and results | CO2 emissions, Electricity consumption |
T&D Holdings, and business companies | ||
| Office paper use | Major Group business sites and Pet & Family Insurance, excluding sales offices and branches of Taiyo Life and Daido Life | |||
| Green Purchasing Ratio | Major Group buildings | |||
| Calculation scope | Major group companies, business sites, and buildings included in the calculation scope |
|---|---|
| T&D Group |
|
| Major Group companies |
|
| Business companies |
|
| Major Group business sites |
|
| Major Group buildings |
|
* T&D Customer Services was liquidated in September 2023.
| Disclosure item | Calculation method | ||
|---|---|---|---|
| Environmental performance data | |||
| CO2 emissions | Scope 1 (Direct emissions) | The figures were calculated by multiplying the measured energy input by the predetermined coefficient in accordance with the Greenhouse Gas Emission Volume Calculation, Reporting, and Disclosing System. (The measured energy input comprises the measured gas, heavy oil, and kerosene.) | |
| Scope 2 (Indirect emissions) | As above. (The measured energy input comprises the measured electric power, steam, and hot and cold water.) | ||
| Scope 3 (Others) | Group-wide | Calculations are based on the Basic Guidelines for Calculating Greenhouse Gas Emissions through the Supply Chain (Ministry of the Environment and Ministry of Economy, Trade and Industry). For Category 15 (Investment), the calculation is based on the PCAF standard calculation method. |
|
| Category 1 (Purchased goods and services) | Calculated by multiplying the office paper use by the predetermined coefficient. | ||
| Category 2 (capital goods) | Calculated by multiplying the expenditure for purchased capital goods, excluding land, by the predetermined coefficient. | ||
| Category 3 (fuel-and energy-related activities) | The figures were calculated by multiplying the measured input of electric power, steam, and hot and cold water by the predetermined coefficient. | ||
| Category 5 (Waste generated in operations) | Calculated by multiplying the waste generated by the predetermined coefficient. | ||
| Category 6 (Business travel) | Calculated by multiplying the number of Group personnel at the end of the fiscal year by the predetermined coefficient. | ||
| Category 7 (Employee commuting) | Calculated by multiplying the number of Group personnel by employment type and urban development level at the end of the fiscal year, by the predetermined coefficient. | ||
| Category 15 (Investment) | The sum of Scope 1 and Scope 2 in the portfolio (stocks, bonds, and loans issued by domestic listed companies) is calculated, and the sum is multiplied by the attribution coefficient. The attribution coefficient is calculated with “own investment and financing” as the numerator and “market capitalization + interest-bearing liabilities + noncontrolling interest” as the denominator. | ||
| Total | The total emissions from the sum of Scope 1 (Direct emissions), Scope 2 (Indirect emissions), and Scope 3 (Others). | ||
| Electricity consumption | The annual amount of office-use electricity purchased from each energy-supplying company is calculated in accordance with the law concerning the rational use of energy and the conversion to non-fossil energy sources. | ||
| Renewable energy purchased | The total amount of purchased electricity derived from renewable energy sources provided by electricity utilities in accordance with the Law on Special Measures Concerning Promotion of Use of Electricity from Renewable Energy Sources. | ||
| Water consumption | The reportable item according to the environmental reporting guidelines of the Ministry of the Environment comprises the amount used on the invoices, etc. received from the water supply authorities. | ||
| Waste generated & recycling rate | Group-wide | Measured based on the Waste Disposal & Public Cleansing Law and other laws concerned with waste disposal and cleaning. | |
| Waste generated | Calculated according to the invoices received from waste disposal companies. | ||
| Recycling rate | The recycled amount is calculated according to the invoices received from waste disposal companies, and the recycling rate is calculated by dividing the recycled amount by the waste generated. | ||
| Group-wide targets and results | |||
| CO2 emissions | The figures were calculated by multiplying the measured energy input by the predetermined coefficient in accordance with the Greenhouse Gas Emission Volume Calculation, Reporting, and Disclosing System. (The measured energy input comprises the measured gas, heavy oil, kerosene, electric power, steam, and hot and cold water.) |
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| Electricity consumption | Calculated from annual electricity purchased by the office in accordance with the relevant energy saving law. | ||
| CO2 Emissions of Investment and Loan Recipients | The sum of Scope 1 and Scope 2 in the portfolio (stocks, bonds, and loans issued by domestic listed companies) is calculated, and the sum is multiplied by the attribution coefficient. The attribution coefficient is calculated with “own investment and financing” as the numerator and “market capitalization + interest-bearing liabilities + noncontrolling interest” as the denominator. | ||
| Office paper use | A reportable item according to the environmental reporting guidelines of the Ministry of the Environment, and is calculated from the purchasing system data. | ||
Independent Assurance Report
The T&D Insurance Group obtained third-party assurance from Ernst & Young ShinNihon LLC for fiscal 2023 data presented in section “Employment of Persons with Disabilities” “Ratio of Female Managers” “Gender Wage Gap” “Absentee Rate” “Environmental Performance Data” and section “Group-wide Targets and Results” in accordance with the International Standard on Assurance Engagements (ISAE) 3000 (Revised) and 3410 (International Auditing and Assurance Standards Board).
Other Initiatives
Corporate Philanthropic Contributions
| FY2021 | FY2022 | FY2023 | |
|---|---|---|---|
| Donations | ￥105.47 million | ￥103.96 million | ￥46.52 million |
| Community Investments | ￥152.88 million | ￥276.61 million | ￥228.50 million |
| Employee Volunteering | ￥0.39 million | ￥14.89 million | ￥11.41 million |
| Management Overheads | ￥4.85 million | ￥8.02 million | ￥8.31 million |
| Total | ￥263.59 million | ￥403.48 million | ￥294.74 million |
Activities to Respond to the Customer Feedback
| Type of feedback | FY2021 | FY2022 | FY2023 | |||
|---|---|---|---|---|---|---|
| No. received | % | No. received | % | No. received | % | |
| New contracts | 2,170 | 32.6% | 1,919 | 20.8% | 1,854 | 26.5% |
| Payment of premiums, etc. | 381 | 5.7% | 375 | 4.0% | 431 | 6.1% |
| Conservation work | 1,246 | 18.7% | 1,067 | 11.6% | 1,280 | 18.3% |
| Insurance claims and benefits |
1,508 | 22.6% | 3,947 | 42.8% | 1,646 | 23.5% |
| Others | 1,355 | 20.3% | 1,918 | 20.8% | 1,791 | 25.6% |
| Total | 6,660 | 100.0% | 9,226 | 100.0% | 7,002 | 100.0% |
* "Complaints" refers to an expression of dissatisfaction by customers.
| Type of feedback | FY2021 | FY2022 | FY2023 | |||
|---|---|---|---|---|---|---|
| No. received | % | No. received | % | No. received | % | |
| Purchase of life insurance policy |
802 | 13.4% | 774 | 12.3% | 638 | 12.9% |
| Payment of premiums | 454 | 7.6% | 355 | 5.6% | 315 | 6.4% |
| Procedures after making a contract, etc. |
2,015 | 33.8% | 1,815 | 28.9% | 1,550 | 31.3% |
| Payment of insurance claims and benefits |
1,087 | 18.2% | 1,556 | 24.8% | 936 | 18.9% |
| Other | 1,607 | 26.9% | 1,785 | 28.4% | 1,517 | 30.6% |
| Total | 5,965 | 100.0% | 6,285 | 100.0% | 4,956 | 100.0% |
* "Complaints" refers to customers’ complaints and dissatisfaction about products and services, and expressions of dissatisfaction. No. received may not total 100 as figures are rounded to two decimal places.
| Type of feedback | FY2021 | FY2022 | FY2023 | |||
|---|---|---|---|---|---|---|
| No. received | % | No. received | % | No. received | % | |
| New contracts | 284 | 32.8% | 315 | 36.5% | 207 | 33.0% |
| Payment of premiums, etc. | 69 | 8.0% | 45 | 5.2% | 52 | 8.3% |
| Procedures after making a contract |
310 | 35.8% | 328 | 38.0% | 201 | 32.0% |
| Insurance claims and benefits | 118 | 13.6% | 105 | 12.2% | 85 | 13.6% |
| Others | 86 | 9.9% | 70 | 8.1% | 82 | 13.1% |
| Total | 867 | 100.0% | 863 | 100.0% | 627 | 100.0% |
* "Complaints" refers to customers’ complaints and dissatisfaction about products and services, and expressions of dissatisfaction.